Welcome to noteskrishna.com (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, purchase our Soft Copy (Digital PDFs), or order Hard Copy (Printed Notes/Books).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We collect information that you voluntarily provide to us when registering, making a purchase, or contacting us:
- Personal Details: Name, email address, shipping/billing address, and account login details.
- Order Details: Information related to the notes purchased (Soft Copy downloads or Hard Copy shipping details).
- Payment Data: All payment transactions are processed securely through trusted third-party payment gateways (e.g., Razorpay, UPI, Credit/Debit cards). We do not store or save your card numbers, CVVs, or UPI PINs on our servers.
- Technical & Usage Data: IP address, browser type, device information, and pages visited on noteskrishna.com to help us improve user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing & Delivery: To deliver digital PDF download links to your email or ship Hard Copy notes to your physical address.
- Customer Support: To assist you with payment queries, download issues, or order tracking.
- Account Management: To manage your account and keep a record of your purchased digital notes for future re-downloads.
- Service Improvements: To analyze website usage and improve our study materials, website speed, and navigation.
- Communication: To send order updates, invoices, and relevant educational updates or offers (you can opt out at any time).
3. How We Share Your Information
We value your trust and do not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers necessary to fulfill your orders:
- Courier & Logistics Partners: Your name, address, and email are shared with shipping partners solely to deliver physical Hard Copy notes.
- Payment Gateways: Necessary details are shared with secure payment processors to verify and complete transactions.
- Legal Requirements: We may disclose information if required by law or to protect the safety, rights, or property of noteskrishna.com and its users.
4. Cookies and Tracking Technologies
noteskrishna.com uses cookies to enhance your browsing experience. Cookies help us:
- Remember items in your shopping cart.
- Keep you logged in during your session.
- Understand website traffic analytics.
You can choose to disable cookies through your browser settings, though some features of the website may not function properly as a result.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.
6. Third-Party Links
Our website may contain links to external sites or third-party tools. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal data.
7. Children’s Privacy
Our services are intended for students and general learners. If a user is under the age of 18, we recommend using the website under the supervision of a parent or legal guardian.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
- Website: noteskrishna.com
- Email Support: support@noteskrishna.com
- Contact Form: Available on our official Contact Us page
- Working Hours: Monday to Saturday (10:00 AM to 6:00 PM IST)